Sat. Apr 27th, 2024

In the world of healthcare, the traditional fee-for-service model has faced increasing scrutiny and challenges over the years. However, in the midst of this, another approach has emerged – Direct Primary Care (DPC). DPC offers patients a refreshing alternative to insurance-driven healthcare, emphasizing personalized, accessible, and cost-effective medical services. In a recent episode of the My DPC Story Podcast, Dr. Maryal Concepcion invites Dr. Kissi Blackwell to share her inspiring journey into the DPC model, discussing the challenges, triumphs, and future plans for Clarity Direct Care in Wichita Falls, Texas.

Transition to DPC: A Journey of Purpose and Change

Dr. Blackwell’s decision to transition from a fee-for-service practice to establishing Clarity Direct Care was not only a pivotal moment in her career but also a testament to her dedication to providing exceptional healthcare. Her unwavering belief in the DPC model, which fosters enduring doctor-patient relationships and streamlined access to care, beautifully aligns with the core principles of this innovative approach.

Navigating Challenges and Embracing Success

During her transition, Dr. Blackwell endured the steep learning curve often associated with change. The metaphorical “drinking from the fire hose” resonates with her experience, reflecting the intensity of transitioning to a novel practice model. Despite the hurdles, she adeptly adapted, curating strategies that propelled Clarity Direct Care to admirable success. From marketing through community outreach and word-of-mouth to developing a unique age-based pricing strategy, Dr. Blackwell’s innovative approach reflects her commitment to amplifying patient awareness and access to DPC services.

The Human Touch Behind the Practice

Dr. Blackwell’s success is underpinned by the dedicated individuals who form the backbone of Clarity Direct Care. Jennifer, her invaluable team member, played a pivotal role in the practice’s growth, leveraging her expertise to streamline operations and enhance member management. This exemplifies the collaborative effort and mutual trust that define the practice’s ethos, underscoring the significance of camaraderie and shared purpose in achieving DPC excellence.

Navigating Patient Engagement and Retention

Central to the success of Clarity Direct Care is Dr. Blackwell’s unwavering commitment to patient satisfaction and empowerment. Her keen focus on setting strategic enrollment fees and implementing waitlists underscores her dedication to maintaining quality care and a manageable patient workload. These thoughtful decisions are exemplary of Dr. Blackwell’s dedication to creating a sustainable and patient-centric environment within her practice.

Shaping the Future of Healthcare through DPC Alliances

Dr. Blackwell’s involvement as the secretary of the Direct Primary Care Alliance embodies her dedication not only to her personal practice but to the DPC movement at large. By uplifting and supporting fellow DPC practitioners, she exemplifies the collaborative spirit that drives positive change and innovation within the healthcare landscape. Through platforms like DPC University and mentorship events, the DPC Alliance continues to engineer an ecosystem that nurtures and empowers healthcare professionals to excel in the DPC model.

Conclusion: An Inspiring Journey of Dedication and Innovation

Reflecting on Dr. Blackwell’s journey, we are reminded of the transformative power of dedication, innovation, and a steadfast commitment to patient-centered care. Her unwavering spirit and relentless pursuit of excellence have not only solidified Clarity Direct Care’s position as a vanguard in DPC but also spotlighted the profound impact of the DPC movement.

In closing, Dr. Kissi Blackwell’s narrative serves as a beacon of inspiration for aspiring DPC practitioners and underscores the immense potential of the DPC model. It is a testament to the transformative impact of forging enduring doctor-patient relationships and pioneering new frontiers in healthcare.

For more compelling stories and insights from the DPC landscape, tune in to the My DPC Story Podcast, and explore the evolving narrative of the healthcare revolution.

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With shared dedication and unwavering passion, we continue to illustrate the extraordinary potential of the DPC model, one story at a time.

BIO

Dr. Kissi Blackwell graduated from the University of Texas Southwestern Medical School in Dallas, Texas in 2006 and from John Peter Smith Family Medicine Residency in 2009.

She practiced for 5 years in Fort Worth at John Peter Smith Hospital and moved back her hometown of Wichita Falls in 2014.

After almost 3 years of working with United Regional Physician Group, she ventured to open her own direct primary care practice and bring a new kind of healthcare to the Wichita Falls area.

She has been serving as the DPC Alliance secretary since Dec 2020.

She opened Clarity Direct Care in 2017!

In her interview, she shares how she had 278 patients before she even opened her doors. She shares how she made the transition to DPC and how she’s been able to pivot on many issues; she has had to make lots of changes on her journey to DPC like selling her Escalade (only to buy yet another when she was in the black) and moving her clinic within 90 days to a new location!

179350cookie-checkDPC Patients On Day ONE: A Conversation with Dr. Kissi Blackwell of Clarity Direct Care
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By Maryal Concepcion, MD

A Sacramento native, Dr. Maryal Concepcion is a Filipinx creator and connector. She attended the University of California at Davis where she graduated in 2005 with a double major in Anthropology (BS) and Evolution & Ecology (BA). She had an unforgettable time as a California transplant when she got her MD at Creighton University in Omaha, NE. It was there she discovered hayrack rides, found her Husband, Dr. Jeremiah Fillo, and discovered her love of rural family medicine. Her residency training was in the unopposed family medicine program at Doctors Medical Center, Modesto, a training extension through the UC Davis Medical School. During her time in training, she returned to rural Superior Nebraska to complete proficiency training in performing colonoscopies as part of her rural family medicine concentration. After residency, she moved to Arnold, CA where she worked under the fee for service model with her Husband doing full-scope care for over five years. Though grateful for her experience in this role, she was driven to seek a better way of life and a desire to practice insurance-free medicine and that was when she discovered DPC. She is the founder and host of the podcast My DPC Story, a weekly podcast that educates and inspires by featuring DPC and direct care physicians. Find it at mydpcstory.com and on all major podcasting platforms. Most recently, she became the CEO and wearer-of-all-the-other-hats at Big Trees MD, the first Direct Primary Care in Arnold, a rural town of 4,000 in the Stanislaus National Forest located in Northern California. Her clinic was created as a telemedicine and home visit model without a brick and mortar space. But, the title she is most proud of is being a Mama to Asher & Nolan, her two ridiculously awesome and cuddly boys!

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