Fri. May 3rd, 2024

This article called 9 Mental Distortions That Are Sabotaging Your Social Life relates directly to being a Direct Primary Care doctor. This is why there is such a social and psychological piece to building your practice.

Below is shortened version from the article but my thoughts are in parentheses.

1. You underestimate how much you’ll enjoy talking to a stranger. – Studies find that when you do strike up a conversation with a stranger, the interaction is more welcomed, enjoyable, and mood-boosting than expected. (Instead of being a cog in a machine you actually have to interact with people in DPC to tell them what you do and you will realize the conversation is actually enjoyable. This goes for speaking to patients in the office as well as doing “elevator pitches”. You will end up enjoying it. And wait until you hang out with other new DPC docs at the DPC Summit. It is one big “Kumbaya” party.).

2. You underestimate how much new acquaintances like you.  Researchers call the mismatch between what you think people think of you and what they really do think of you “the liking gap,” and it can last a long time. (Get out there, join organizations or clubs, meet people, and build your practice. Show them that docs are real people, too.).

3. You underestimate how much people will care about intimate disclosures.In reality, research shows that people care about the more intimate details of your life more than you think. You don’t want to overshare, of course, but don’t stubbornly stick to only the shallowest of conversations, either. (This is why sharing some stories on FB or Tik Tok has worked so well for DPC Docs to create a following.).

4. You underestimate how much someone else will be thinking about you after conversing. Studies demonstrate that people remain on their conversation partners’ minds more than they know” and “remember their stories [and] revisit their advice.” (This is why personal interactions is so sticky and the best way to advertise is to get out there.).

5. You underestimate how willing people are to help you. But studies show that people are much more likely to comply with requests for help than people predict and feel more positively about giving this help than people expect. Folks very often want to help, and they feel good when they’re able to do so. (Asking patients to spread the word about your new DPC practice sounds like a lot but it isn’t.).

6. You underestimate how hesitant someone will feel to ask you for help. “Well, if they needed help, they would ask for it.” Probably not. (This is one for all DPC docs. Ask for help if you need it. And do it early. Not a year into practice when you only have four patients. It’s ok to be vulnerable. I never judge or charge to help someone. And you are not putting me out. The DPC Alliance is always there to help, too.).

7. You underestimate how much your appreciation will be appreciated. Research shows that people overestimate how awkward receiving an expression of gratitude will make someone feel and underestimate how much the person will appreciate it. Never hesitate to express your gratitude to others. (This one is self-explanatory. Thank others. Be grateful to those who helped you leave the system. And thank your patients as well.).

8. You underestimate the positive impact of giving a compliment.  Offer praise regularly and freely.  (This is important for us to compliment the progress of our patients. It shows you care.).

9. You underestimate how much someone will appreciate you checking in with them.  Research finds that people appreciate a check-in message more than you’d think, and the more distant you’ve been, and the more surprising the message is, the more it makes their day. (This is the most critical one for DPC. Nothing blows patients away more than sending and text or email a few days after you see them and ask how they are doing. They LOVE it and you will too. You don’t have to check in on everyone but just pick a few a day. Patients will brag to EVERYONE they see. “My doctor is awesome!”).

What do you think? Any others come to mind?

166140cookie-checkMental Distortions that Get in Your Way of Building Your DPC Practice
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By Douglas Farrago, MD

Douglas Farrago MD is board certified in the specialty of Family Practice. He is the inventor of a product called the Knee Saver which is currently in the Baseball Hall of Fame. The Knee Saver and its knock-offs are worn by many major league baseball catchers. He is also the inventor of the CryoHelmet used by athletes for head injuries as well as migraine sufferers. From 2001 – 2011, Dr. Farrago was the editor and creator of the Placebo Journal which ran for 10 full years. Described as the Mad Magazine for doctors, he and the Placebo Journal were featured in the Washington Post, US News and World Report, the AP, and the NY Times. Douglas Farrago, MD received his Bachelor of Science from the University of Virginia in 1987, his Masters of Education degree in the area of Exercise Science from the University of Houston in 1990, and his Medical Degree from the University of Texas at Houston in 1994. His residency training occurred way up north at the Eastern Maine Medical Center in Bangor, Maine. In his final year, he was elected Chief Resident by his peers. Dr. Farrago has practiced family medicine for twenty-three years, first in Auburn, Maine and now in Forest, Virginia. He founded Forest Direct Primary Care in 2014, which quickly filled in 18 months. Dr. Farrago still blogs every day on his website Authenticmedicine.com and lectures worldwide about the present crisis in our healthcare system and the effect it has on the doctor-patient relationship. Dr. Farrago’s has written three books on direct primary care: The Official Guide to Starting Your Own Direct Primary Care Practice, The Direct Primary Care Doctor’s Daily Motivational Journal and Slowing the Churn in Direct Primary Care (While Also Keeping Your Sanity) are all best sellers in this genre. He is a leading expert in direct primary care model and lectures medical students, residents, and doctors on how to start their own DPC practice. He retired from clinical medicine in October, 2020.

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