This was the second book I wrote about Direct Primary Care. I actually think it is my best book as it digs into the many issues we have with patient turnover and how to handle it both financially and psychologically. I am not asking you to buy it and hence there is no link here. Here is my ask. Some yahoo absolutely, and incoherently, hammered me on a review on Amazon. I don’t think this person even does DPC but he or she absolutely hates me. Such is life but it is the latest review of the book and it shows up first so it looks terrible. Just like I teach DPC docs that it is okay to ask patients for reviews so am I asking one from you. If you bought the book and liked it can you PLEASE leave a nice review? Thank you so much!!!
Doug
Done. I read both of the books before I opened my practice and feel that it helped me figure out what I was willing to do/put up with before I ever opened my doors. My churn has been slow, and mostly due to people who moved away, or occasionally, to those who got insurance and thought it would be the best thing since sliced bread. I learned to do the meet and greet before signing people up to make sure it was a good fit from the start.
Thank you so much! Yes, meet-and-greet was key for me.
Guessing Dr M did not like your explanation of “Be Well.” Sounds like he was a former patient.
Hang in there. We all get ripped on the internet. People seem to think that the internet is a free space to say anything. Unfortunately the unhappy ones have really seemed to found their voice.
Just put in a review.
I recently googled myself and found some unflattering things from several years ago. One person put in the same criticism four different times. I appealed to the Vitals Review and they actually removed the extra three criticisms. I then went to some former patients and asked them to put in a review and they were happy to do it.
Thank you for that!