Tue. May 14th, 2024

This post won’t be what you think it is. I am not going to give you great examples of ads that get people to join your practice. I just want to walk you through a thought experiment so that you understand some principles of advertising/marketing.

This topic interests me and I have read a ton of books on it over the past ten years. I have listened to many podcasts as well. I recently heard in an Audible book that you are more successful if your product satisfies a customer’s wants rather than their needs. What does that mean? It means that people are ready to buy when they have a WANT. They don’t need a push. If you believe that your product is NEEDED by the customer and they don’t want it yet then you have a lot of work to do. I actually think, unfortunately, that DPC fits the latter. They may want what we offer and obviously need it, but they have to be educated about what we do first.

Another book I read describes two types of advertising. The first is informative (educational) and the second is manipulative. The latter is deceitful and nothing we want to be involved with. Those who use this try to manufacture a fake need. That is not what we do. We know DPC is the savior of primary care while the most affordable. We just have to get the word out.

So, putting this all together, we know that the competition in primary care sucks. Patients also know that the industrialized model sucks. They want something better and our job is to educate them constantly about why DPC is their answer. This makes them WANT us.

How you educate them is up to you. It could be social media posts, newspaper editorials, a consumer guide, or a radio interview. Show them that you are what they want and need and you will be on the road to filling your practice.

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By Douglas Farrago, MD

Douglas Farrago MD is board certified in the specialty of Family Practice. He is the inventor of a product called the Knee Saver which is currently in the Baseball Hall of Fame. The Knee Saver and its knock-offs are worn by many major league baseball catchers. He is also the inventor of the CryoHelmet used by athletes for head injuries as well as migraine sufferers. From 2001 – 2011, Dr. Farrago was the editor and creator of the Placebo Journal which ran for 10 full years. Described as the Mad Magazine for doctors, he and the Placebo Journal were featured in the Washington Post, US News and World Report, the AP, and the NY Times. Douglas Farrago, MD received his Bachelor of Science from the University of Virginia in 1987, his Masters of Education degree in the area of Exercise Science from the University of Houston in 1990, and his Medical Degree from the University of Texas at Houston in 1994. His residency training occurred way up north at the Eastern Maine Medical Center in Bangor, Maine. In his final year, he was elected Chief Resident by his peers. Dr. Farrago has practiced family medicine for twenty-three years, first in Auburn, Maine and now in Forest, Virginia. He founded Forest Direct Primary Care in 2014, which quickly filled in 18 months. Dr. Farrago still blogs every day on his website Authenticmedicine.com and lectures worldwide about the present crisis in our healthcare system and the effect it has on the doctor-patient relationship. Dr. Farrago’s has written three books on direct primary care: The Official Guide to Starting Your Own Direct Primary Care Practice, The Direct Primary Care Doctor’s Daily Motivational Journal and Slowing the Churn in Direct Primary Care (While Also Keeping Your Sanity) are all best sellers in this genre. He is a leading expert in direct primary care model and lectures medical students, residents, and doctors on how to start their own DPC practice. He retired from clinical medicine in October, 2020.

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