Welcome back DPC rebels and resistance fighters. Glad to be back with another Friday 5-Minute Magic tip. Today, we chat about patient satisfaction surveys, specifically the Net Promoter Score (NPS). This is a quick and easy one-question survey that is used across all forms of business to access customer satisfaction. We do this survey once a year in our office to gauge how we are doing as a clinic proving the service patients desire. So, let’s get the magic started…
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