Mon. May 20th, 2024

I saw this article in Medical Economics called Six steps to hiring great practice staff and thought I would share it with you. Will it help you in a DPC practice? I am not really sure.

Step 1: Define your requirements

Step 2: Describe the ideal candidate

Step 3: Make adjustments

Step 4: Establish a process that weeds out candidates for you

Step 5: Verify selected résumé and application information

Step 6: Give new hires an easy way to quit after a short trial period

Steps 1 and 2 are important. Do you need an RN? Probably not. Do you need an MA? Maybe. I found a great phlebotomist and trained her up. See my first book. And yes, your ideal candidate should be enthusiastic, smart, and interested in DPC.

Let me give you my biggest hint. If you are interviewing someone who hasn’t even bothered to read about your practice from your website and have some idea about what DPC is then you do NOT want them. They showed their cards as far as motivation goes.

Also, always check the criminal record sites. You would be amazed how many of your MA candidates are on there. We had some amazing and eye-opening crimes come up. Embezzlement, drugs, prostitution, and on and on. The pic above I found on the web is a real RN who was a meth addict.

Lastly, hire SLOW and fire FAST!

Got any more ideas? Leave a comment with your ideas.

30910cookie-checkHow to Hire the Right Staff Person for a DPC Practice. Little Secret: Check Their Criminal Records First.
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By Douglas Farrago, MD

Douglas Farrago MD is board certified in the specialty of Family Practice. He is the inventor of a product called the Knee Saver which is currently in the Baseball Hall of Fame. The Knee Saver and its knock-offs are worn by many major league baseball catchers. He is also the inventor of the CryoHelmet used by athletes for head injuries as well as migraine sufferers. From 2001 – 2011, Dr. Farrago was the editor and creator of the Placebo Journal which ran for 10 full years. Described as the Mad Magazine for doctors, he and the Placebo Journal were featured in the Washington Post, US News and World Report, the AP, and the NY Times. Douglas Farrago, MD received his Bachelor of Science from the University of Virginia in 1987, his Masters of Education degree in the area of Exercise Science from the University of Houston in 1990, and his Medical Degree from the University of Texas at Houston in 1994. His residency training occurred way up north at the Eastern Maine Medical Center in Bangor, Maine. In his final year, he was elected Chief Resident by his peers. Dr. Farrago has practiced family medicine for twenty-three years, first in Auburn, Maine and now in Forest, Virginia. He founded Forest Direct Primary Care in 2014, which quickly filled in 18 months. Dr. Farrago still blogs every day on his website Authenticmedicine.com and lectures worldwide about the present crisis in our healthcare system and the effect it has on the doctor-patient relationship. Dr. Farrago’s has written three books on direct primary care: The Official Guide to Starting Your Own Direct Primary Care Practice, The Direct Primary Care Doctor’s Daily Motivational Journal and Slowing the Churn in Direct Primary Care (While Also Keeping Your Sanity) are all best sellers in this genre. He is a leading expert in direct primary care model and lectures medical students, residents, and doctors on how to start their own DPC practice. He retired from clinical medicine in October, 2020.

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