Support for Your Support Staff: DPC Alliance to Host Frontline Bootcamp in September

Female receptionist working in clinic

The success of any Direct Primary Care practice depends on more than great physicians—it also needs people who keep the business running smoothly every day. From answering patient calls and managing workflows to coordinating referrals and supporting clinical operations, frontline staff play a critical role in the patient experience and the overall health of the practice. That is why the 2026 DPC Frontline Bootcamp, hosted by the Direct Primary Care Alliance, is a valuable investment for every DPC business.

Taking place September 25 & 26 in Fort Myers, Florida, this two-day conference is designed specifically for DPC support staff, including administrators, reception teams, medical assistants, and other front-office professionals. Unlike generic healthcare conferences, every session is built around the unique needs and challenges of the Direct Primary Care model.

Attendees will gain practical, real-world knowledge in areas that directly impact practice growth and sustainability. Topics include patient onboarding, communication strategies, referral management, team culture, workflow optimization, triage systems, in-office pharmacy operations, preventive care tracking, and clinical skills development. Participants will leave with tools and strategies they can immediately implement in their practices.

Equally valuable is the opportunity to connect with peers from DPC clinics across the country. Through networking events, roundtable discussions, and collaborative learning sessions, attendees can exchange ideas, learn proven best practices, and build relationships with professionals facing similar challenges.

The 2026 theme, “Running a High Functioning DPC Clinic (Not Just Surviving One),” reflects the conference’s focus on helping your staff move beyond day-to-day operations toward long-term excellence. By investing in staff education and professional development, DPC physicians empower their teams to improve efficiency, strengthen patient relationships, and contribute more effectively to practice growth. For DPC clinics committed to delivering exceptional care and building sustainable businesses, the Frontline Bootcamp is an opportunity that should not be missed. Discover more at DPCAlliance.org.