The Virginia Gazette recently did an update on the opening on Defiant Direct Primary Care one year after opening during the pandemic. In August 2020, husband and wife team Drs. Jake and Christina Mutch opened the doors of their practice situated in the Williamsburg, VA, home of their alma mater, William and Mary.

Since opening their clinic, the pair has always upheld four core promises: no wait times, same-day or next-day appointments, constant communication and at least one hour-long visits. According to Christina Mutch, all have been crucial amidst the growing pandemic and the recent surge in COVID-19 cases as a result of the omicron variant.

They both believe that they were able to better serve their patients during this difficult time because of the Direct Primary Care model.

As medical facilities across the Historic Triangle and the country saw a surplus in patients as a result of the pandemic, the pair said they were able to keep their numbers minimal because of the nature of their facility. By creating a direct line of communication between them and their patients, Christina Mutch said that they were able to provide information when other facilities could not. It’s so nice that we can just have such an easy communication with our patients and they can just text us when a lot of people I think were struggling to get ahold of their doctors because their offices were so overwhelmed.

Jake and Christina say they have received many calls from medical students and physicians wanting to learn more about the DPC model, and they are happy to help pay it forward because they themselves received much support and guidance for other DPC doctors in their journey.

Search our site to read previous posts about Jake and Christina. Also, send us updates about your DPC practices. It helps to keep everyone connected and to keep learning from each other. That’s what the Direct Primary Community is all about.